Carer with residents The Breadwalk, Temple Balsall Resident with mild mobility problems Plaque above the door commemorates Lady Katherine Leveson Smiling resident Lady Katherine Housing and Care from the front lawns
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Lady Katherine Housing and Care
Residents outside the Templars Hall

How to apply

If you would like to apply for housing at Temple Balsall, please read the information below. If anything is unclear or you need further help, please contact us.

Admissions Policy

The admissions policy explains who is eligible to apply and the services which the Foundation is able to offer, and a detailed description of the application procedure (PDF document).

Application Procedure

All applicants for Supported Housing or Residential Care should apply using the application forms, and provide all the information requested.

Pre Admission Assessment
Prospective residents' needs are individually assessed to ensure a safe placement and an appointment will be arranged to visit the applicant in their present situation (for example, at home or in hospital).

Foxgloves in the gardens at Temple Balsall

This is an important opportunity to address any anxieties the resident might have and the assessment will also cover details of the applicant's medical care and social needs and anything which could affect their wellbeing or that of other residents.

This assessment will help to decide the applicant's suitability and the Foundation's ability to meet the needs identified. The applicant will then be invited to view the accommodation to decide whether they would like to take up a place, or if not possible for medical reasons, the next of kin or advocate will be invited to undertake the visit on their behalf.

Funding must also be identified and agreed prior to consideration of the admission.

Any applicant who is dissatisfied with the process or the decision taken in respect of his or her admission may appeal in writing against that decision - see appeals procedure.

Placement
If a suitable vacancy exists accommodation may be offered at once. If not, the applicant will be accepted onto a waiting list and informed each time a suitable vacancy arises.

Admission is on an initial eight week trial basis, which will be reviewed during the fifth week. Reviews are carried out annually thereafter or more frequently if thought necessary to enable the Foundation to meet the resident's needs.

Prior to admission the accommodation will be checked to ensure it is suitably furnished, clean and that all facilities, utilities and the emergency call system are in order.

On arrival
The new resident will be greeted by a member of staff and welcomed, and the Head of Care and the Master will visit the resident at the first available opportunity. All other staff will be introduced in due course.

A care/service plan will be completed by a member of the care team, including contact details of next of kin and any special dietary requirements or medication regimes where appropriate.

Information regarding safety procedures and routine is available in the flats, in the Resident's Handbook and is also explained verbally to the new resident by a member of staff on arrival.

The resident will be left settle in to their new home and where appropriate escorted to the dining room and lounge by the staff, and introduced to the other residents.

A more detailed version of the above is available in the admissions policy document.

Arms of Lady Katherine Leveson

 

Lady Katherine Housing and Care
Temple Balsall, Knowle, Solihull, West Midlands B93 0AL

Head of Care: Anne Atkinson: tel 01564 772850
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